Medical Certificate Online from $[mc_price_school].

Registered Australian General Practitioners

Within 15 minutes, 24/7

100% online & secure

400K+ Aussie customers

Over 1M consults

Highly-rated telehealth service
Choose an online medical certificate that works for you.
Unwell? Request an online medical certificate for work for same-day from home.
$[mc_price_work]
Available: 24/7
Need a day off from school or university? Request same-day online sick certificate today.
$[mc_price_school]
Available: 24/7
Taking care of someone? Reduce your stress by requesting a same-day carer’s leave certificate online.
$[mc_price_carer]
Available: 24/7
Need a medical certificate for multiple days? Request a telehealth consultation to discuss your needs.
From $[short_consult_price]
Available: 24/7
How online medical certificates work?
Choose your medical certificate: Work, school or university, carer’s leave, or multi-day. Answer 5 quick questions in our online form, and an Australian Health Practitioner Regulation Agency (AHPRA) accredited doctor or nurse practitioner will review your medical certificate request within 15 minutes, 24/7. Approved certificates will be delivered by email.
How to get a medical certificate online?
- 1 Choose certificate type & fill in details.
- 2 Add payment details. (No hidden fee or surprises)
- 3 A local practitioner will review your request in 15 minutes.
- 4 If approved, receive your certificate via email.
With an average star rating of 4.2
Great service, so easy to use. Sometimes you are just sick with a head cold or flu and need a day off but also not well enough to drive yourself to the doctor and sit and wait for hours, just to be told you have a virus and need bed rest. This is a stress free way of getting the rest you need to get well while providing your work place or school with the necessary documentation.
– Carrie Ann Natsia
I was sick and could not get to see my GP. I contacted Hola and with in 10 minutes was reviewed by a doctor and issued a sick leave certificate for work. The process was very quick and easy. I highly recommend Hola if you want to save time and money. There service is also available 24/7
– Rodney A GoddardI needed a medical certificate for work as I was unable to get into my regular doctor, or a doctor close to where I live. I used this service as referred to by my own doctor health app. Quick service and certificate sent very quick also.
– LisaGaye HAs seen in:






Getting a medical certificate online vs in clinic
Features |
Medical certificate online via Hola |
In person medical certificate in clinics |
Are they certified? | ||
Are they legal? | ||
Are they valid? | ||
Accepted by employers, schools, universities? | ||
Available anytime | ||
Cost effective | ||
Reduced wait time | ||
Reduced exposure to illness |
Why choose Hola Health medical certificates?
- Faster & easier: Get a medical certificate online without a clinic visit within 15 minutes .
- More affordable: Costs less than a traditional clinic visit.
- Prioritises your well-being: Allows you to rest and recover at home.
- Reduces risk of spreading illness: Avoids crowded waiting rooms.
- Supports healthcare system: Frees up clinic appointments for those in need.
- Convenience: 24/7 availability means you can get a valid medical certificate whenever you need it, even outside of regular business hours.
- Privacy: Protects your medical information by adhering to strict privacy protocols, as set out by the Australian Privacy Principles.
- Efficiency: A quick consultation process gets you the online doctor’s certificate for multi-days when you need it fast.
Our Australian health practitioners prioritise safety & quality
- Registered with the Australian Health Practitioner Regulation Agency (AHPRA)
- Available day and night
- Just a click away 7 days a week, all year round
- Medical certificates are reviewed within 15 minutes
- Telehealth consultations are confidential and fully secure
- Get the same quality care as a clinic visit, virtually
- No booking needed
Get a multi-day medical certificate online with telehealth consultation
Get a multi-day medical certificate for $39 after a brief telehealth consultation with a licensed healthcare professional. Upon approval, your certificate will be sent directly to your email. The coverage period will depend on your specific situation and the provider’s assessment, with certificates available for up to 7 days from the consultation date.
Wondering what a Hola medical certificate looks like? Take a look at the sample certificate image below for reference.
Medical certificate - FAQ
What is a medical certificate ?
A medical certificate, also known as a doctor’s certificate or sick certificate, is a document provided by a healthcare professional like a doctor or nurse. It confirms someone’s health condition and can be used as proof for various reasons such as taking leave from work or school, or for carer’s leave. Essentially, it’s an official record of someone’s health status at a particular time.
How are medical certificates approved?
After you submit your details online, a licensed Australian doctor or nurse practitioner will review them. They will assess the severity and medical suitability of your condition. Based on this evaluation, the medical practitioner will decide whether to issue a medical certificate. It’s important to understand that not all requests are approved. If needed, you may be advised to see a local GP in person for further assessment.
How will I receive my medical certificate?
Once your request has been assessed and approved by one of our practitioners, your medical certificate will be sent to the email address you provided during booking. Please double-check your email for any typos to ensure smooth delivery.
Are online medical certificates valid?
Yes, they are valid when issued by an Australian registered doctor or nurse practitioner. They should be accepted by your employer, school, & more. A medical certificate obtained through a properly conducted online assessment holds the same legal validity as one obtained in a physical clinic setting. To learn more about your rights as an employee, please visit www.fairwork.gov.au.
Are online medical certificates legal in Australia?
Yes, they are legal in Australia. They hold legal validity when issued by a registered Australian doctor or nurse through a legitimate platform like ours, which strictly adheres to government and medical authority regulations. The popularity of online doctor’s note or certificate services is steadily rising in Australia due to their convenience and affordability.
Can doctors backdate medical certificates in Australia?
In Australia, doctors are generally discouraged issuing a backdated medical certificate as it is considered unethical and may have legal implications. Doctor’s certificates are intended to provide an accurate reflection of a patient’s health status at the time of consultation. Therefore, doctors are expected to issue certificates with the date of assessment to maintain integrity and accuracy.
Do I need a Medicare Card for the telehealth medical certificate online?
No, you do not need a Medicare card for a doctor’s certificate online.
What does multi day mean in online doctor's certificate?
In an online doctor’s certificate, ‘multi-day’ means the certificate covers more than one day of absence. It’s used when you need time off for several days due to illness or injury. To get a multi-day certificate, you’ll need to have a telehealth consultation with a doctor, usually via video call, to discuss your condition in more detail.
Can employer, university, or school reject my online medical certificate or online carer certificate?
Medical certificates, whether obtained online or through in-person consultations, are legitimate legal documents. Certificates issued by telehealth doctors are widely accepted across Australia and are treated equally to certificates issued through in-person consultations. However, it’s possible that some employers, universities, and schools may have specific rules in their sick/leave policy guidelines that require an in-person appointment to have occurred. It’s advisable to check with the concerned institution for their leave policy guidelines. Hola Health medical certificates come from Australian registered doctors or nurse practitioners. Any employer, university, or school should not have any issues accepting our sick certificates online. Additionally, we strictly adhere to patient confidentiality. Any information regarding your health or personal details is secured and will not be shared with your employer, university, or school.
How many days does my online medical certificate or online carer certificate cover?
The number of days covered in your online medical or carer certificate depends on your condition and the doctor’s assessment. Most single-day certificates cover just one day, while multi-day certificates can cover up to 7 days from the date of your consultation. Be sure to discuss your situation during the appointment so the certificate reflects your needs accurately.
Can Hola Health provide a medical clearance certificate?
Hola Health Doctors cannot provide medical clearance certificates for any reason.
If I have book in for a single day medical certificate with the wrong name, will that be changed easily?
As our single day medical certificates are issued through asynchronous consultations, we require the information provided to be accurate, so we recommend contacting us straight away to ensure your details are updated accordingly as soon as possible. If the medical certificate has already been issued, unfortunately we will not be able to amend any details.
Will my employer accept a medical certificate issued through Hola Health?
All medical certificates issued through our platform are valid and issued by AHPRA-registered practitioners. We are also happy to validate certificates for employers (that is, confirm for your employer that the certificate is real). To do this, your employer just needs to contact us and we can chat to them for you.
Can I choose the date I need a medical certificate for when booking in for a single day medical certificate?
The single day medical certificate will only cover the date that on which the booking is made. Please note that the medical certificate will cover the full 24 hrs of the date the booking was made, not 24 hrs from when the booking was made.
How many times can I book in for a single day medical certificate?
We can only provide you with three single day medical certificates in a row, after which if you are still unwell and need a fourth medical certificate, a consultation with one of our available practitioners will be required.
Who can issue a medical certificate in Australia?
In Australia, a medical certificate is issued by a registered healthcare professional, usually a General Practitioner (GP) or specialist licensed with the Australian Health Practitioner Regulation Agency (AHPRA). These doctors check your health to see if you need time off or special care. With telehealth services like Hola Health, an online GP can provide you with a valid medical certificate without your needing to go to a clinic in person.
What’s included in a medical certificate?
A standard medical certificate online in Australia usually includes:
- Patient name
- Doctor details include name and AHPRA registration number.
- Dates on which the patient was unable to attend work or study
- The date on which the certificate is issued
- Doctor’s electronic signature
Can I have my medical condition included in my medical certificate?
Unfortunately, we are unable to include details of your condition in the medical certificates.
Can I get a certificate without a video call?
Yes, in many cases, the patient can get a medical certificate without a video call, especially in telehealth services like Hola Health. If your condition is specific and meets certain criteria, then you need to fill out a form, which is a text-based consultation may be enough for an online Doctor to issue a valid medical certificate. However, for more complicated cases or for multi-day medical certificates, instant consult with the doctor is required.
Can I request a medical certificate on behalf of someone else?
Usually, No. In Australia, a medical certificate must be issued directly to the patient they relate to after a consultation, either in person or via telehealth. This is to confirm that the doctor can properly assess their health condition and protect their privacy. However, if you’re looking after someone unwell, you can request a carer’s certificate for yourself. These covers time off to care for a sick child, partner, or any other family member. It is recommended to have your loved one with you during the online consultation.
Can you get a medical certificate if you're struggling with mental health?
Yes, you can get a medical certificate for mental health issues in Australia. If you’re struggling with anxiety, depression, stress, or any other mental health condition, you can instantly consult an online doctor through telehealth services. The doctor will assess your mental health situation and, if required, they will issue a medical certificate to allow you time off from work or study.
How quickly can I get a medical certificate from Hola Health?
You can receive a medical certificate from Hola Health within 15 minutes, 24/7, upon approval of our online Doctor. After completing a secure online form on the Hola Health app or website, an AHPRA-licensed doctor will assess your information and issue the certificate if appropriate.
How to get a medical certificate for school, university or work?
To obtain a medical certificate from Hola Health for your school and university or work , you need to follow these simple steps:
– Choose medical certificate type: Select the certificate type.
– Fill in the form: Fill in your details including payment details.
– Get the certificate: After the Dr reviews it within minutes, if the doctor acknowledges you need time off for your health from school and university, they will issue a medical certificate.
– Receive the certificate: The certificate will be sent to you digitally via email.
For multi-day medical certificate, you will need to have a telehealth consultation with a doctor or practitioner online. During the consultation, please explain your medical condition and the reason you need the medical certificate
How to get a medical certificate for carer’s leave?
To get a medical certificate for carers leave, follow these steps:
- Choose medical certificate type: Select the certificate type, choose carer’s leave certificate.
- Fill in the form: Fill in your details including payment details.
- Get the certificate: After the Dr reviews it within minutes, if the doctor approves you need time off for your health from school and university, they will issue a medical certificate.
- Receive the certificate: The certificate will be sent to you digitally via email.
How to get a multi-day medical certificate from Hola Health?
- To get a multi-day medical certificate from Hola Health, here’s what to do: You first need to book an online doctor appointment through our online platforms, Hola Health App or website.
- Once our online web doctor is connected with you, please let them know about your symptoms clearly and let the doctor know how many days you have been unwell or expect to be unfit for work or study.
- If the doctor approves your health condition, they’ll issue a medical certificate covering multiple days. Lastly, the certificate will be emailed quickly after the consultation.
Doctor's certificate online or sick certificate online, is it secure?
Yes, getting a doctor’s certificate online or a sick certificate online is secure when issued by an AHPRA registered doctor or nurse practitioner. Whether you get a single day or multiple-day medical certificate, all your information is kept confidential between you and Hola Health. Therefore, your health data remains safe and secure.
Explore our range of doctor’s certificates online
Our telehealth service provides valid Dr certificate online in all suburbs across NSW, QLD, VIC, WA, SA, ACT, TAS, NT, and all Australian states & territories. Whether you need an online doctor’s certificate for work, school, or as a carer, Hola Health puts you in control of your medical certificate needs with simple, quick, online certificate requests. We like to call it ‘on-demand telehealth’.
Medical certificate for work
The rules for doctor’s certificates remain consistent, whether obtained online or through traditional means. To be valid, a sick certificate must be issued by a registered medical practitioner in Australia.
Rest assured; you can request your online medical certificate for work conveniently with Hola. If you are searching for online medical certificate QLD, NSW, VIC or any other location in Australia, we’ve got you covered.
Medical certificate for school/university
When you're too unwell to leave the house or visiting a clinic isn't feasible, getting a medical certificate online is a great option. Request a sick note online for school or university without waiting for doctor’s appointments in clinics. No queues, no travel – just a legitimate & hassle-free sick certificate online for students. With round-the-clock access available 365 days a year, requesting an online doctors certificate is easy.
Carer's leave certificates
If you require time off work to care for an immediate family or household member, you’ll need a carer’s certificate. It’s crucial to provide your employer with as much notice as possible regarding the need for carer’s leave. Approved certificates are issued by an AHPRA-accredited doctor or nurse practitioner within 15 minutes, 24/7. Our carer’s leave certificate enables you to focus on caring for your loved one while we handle the paperwork.
Stress leave for mental health reasons
Mental health reasons and stress are not separate categories of leave; they fall under personal leave (also known as sick leave). Our secure platform connects you with licensed medical practitioners who can assess your condition remotely. Our qualified GPs and nurse practitioners can provide telehealth medical certificates that adhere to strict legal guidelines. However, for extended leave beyond a single day, you'll need a telehealth video consult.
Secure, confidential, convenient everyday healthcare
Hola Health ensures that your personal information remains private and confidential. We adhere to strict privacy protocols, as set out by the Australian Privacy Principles, to give you peace of mind when using our telehealth services.
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